Manage or cancel your subscription
Your Soot Pro subscription is billed through the App Store, so you change or cancel it there. You can open your App Store subscription settings from Soot.
Cancelling doesn’t delete your notes. Your notes keep syncing until the end of the period you’ve paid for. After that, the notes on your devices stay there, and you can keep reading and editing them in Soot.
Soot keeps the synced copy of your notes for six months after your subscription ends. You’ll receive an email one month before that copy is deleted. Notes already on your devices aren’t affected.
Change or cancel your subscription
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On the Mac, choose Soot ▸ Settings… ▸ Soot Pro, then click Manage… beside your plan.
On iPhone and iPad, tap Settings ▸ Soot Pro, then Manage subscription.
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Your App Store subscriptions open. Choose Soot Pro, then choose monthly or yearly billing, or cancel your subscription.
The Manage button only appears when you’re signed in to the Apple Account used to buy the subscription. If you don’t see the Manage button, sign in to that Apple Account and manage the subscription from Apple’s settings:
- On the Mac, open the App Store, click your name at the bottom of the sidebar, click your name again, then Subscriptions.
- On iPhone and iPad, open the Settings app, tap your name, then Subscriptions.
Subscribe again
When your subscription has ended, Settings ▸ Soot Pro shows Subscription ended. Choose Get Soot Pro again… to subscribe again. If you subscribe again within six months of your subscription ending, the synced copy of your notes is still there, and syncing carries on from where it stopped.
Deleting your Soot account
Deleting your Soot account immediately deletes the synced copy of your notes, but leaves notes already on your devices. It doesn’t cancel your App Store subscription: if you’re leaving Soot Pro, cancel the subscription with Apple as well.
Having trouble?
- Notes that won’t sync
- Anything else: email hello at sootsync dot com and I’ll help.